About Lilium Care

About Us

Our Mission

At Lilium Care, we’re dedicated to providing long-term, high-quality care with a focus on helping individuals achieve their goals and reach their full potential.

We adopt a holistic approach, considering all aspects of development and health. Our mission is to coordinate comprehensive care and manage funds effectively, ensuring maximum benefit for our participants.

Our difference

What Sets Us Apart

Lilium Care stands out in the industry due to our commitment to consistent, particiant-centred care.

We pride ourselves on recruiting staff who are not just professionals in their field but also genuinely invested in the wellbeing and health outcomes of our clients. Our approach is unique because:

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0402 310 867

The Lilium Care Values

Honesty

At Lilium Care, honesty is paramount. We believe in absolute integrity in all our dealings, ensuring that our participants and their families can trust us completely. This includes transparent communication and sincere advice, fostering a relationship based on trust and respect.

Transparency

Transparency is crucial to our operation. We maintain a policy of openness, ensuring that all aspects of our care and management are clear to our participants and their families. This involves transparent planning, clear financial management, and open communication, establishing a foundation of mutual understanding and trust.

Respect and Empathy

Respect and empathy are at the heart of our care philosophy. We treat each participant as we would our own family members, with dignity, understanding, and compassion. This approach guides us to deliver personalised care that respects the individuality and preferences of each participant, ensuring they feel valued and understood.

Our promise

Commitment to Excellence

Our promise at Lilium Care is to always strive for the highest standards in care and support. We believe that everyone deserves quality care that is both respectful and empowering. In line with this commitment, we take any concerns and complaints very seriously, ensuring prompt and thorough follow-up to address them effectively.

Our team is continuously working to improve our services and outcomes for our participants. We place a strong emphasis on achieving a harmonious match between carers and participants, recognising the importance of consistency in care. This approach allows us to provide each client with a dedicated carer, avoiding a rotating roster of staff who may not be familiar with the participant’s routine and preferences.

By integrating the latest best practices and feedback from our participants and their families, we ensure that our care remains at the forefront of quality and effectiveness.

We believe that excellence in care is not a fixed target but a constant journey, and we are committed to being leaders on this path, providing care that is both respectful and empowering for our participants.

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0402 310 867

Let's chat

Contact Us at Lilium Care

If you’re looking for information, need some advice on our services, or just want to discuss your care needs, we’re here and ready to assist. We value open communication and are committed to understanding and addressing your individual requirements.

Call us

0402 310 867

Email us

info@liliumcare.com.au

Location

Adelaide, South Australia